Where are your products made?
All of our pieces are handcrafted in Los Angeles, CA. Our materials are sourced within the USA, too.
What is the limited lifetime warranty?We stand behind our craftsmanship. It is part of our mission to provide the most durable and well-designed accessories out there. All pieces in the 2013 JAKIMAC Drifter Leather collection - and future collections - come with a limited lifetime warranty. This guarantees the life of your accessory for 2 years under normal wear and tear. If at any time during those two years your accessory becomes damaged, due to factors other than personal fault or unnatural happenings, you may send your product back to us for repair or replacement. If we are unable to replace your item, we will give you a purchase credit towards a new item.
Do you make custom items?Yes. If you're interested in a one-of-a-kind piece, please contact us.
How do I clean my leather jewelry?Use the same leather care you would normally use on a pair of boots or your favorite leather jacket. Gently clean with mild soap and water. To condition the leather, you can use market leather oils and conditioners, or try our favorite at-home conditioner: a few drops of olive oil. Wipe with a cloth over the top side ONLY (it will soak through the leather). Avoid leaving your leather pieces outside in the sun for long periods of time, and remember to take leather rings off when you wash your hands. These simple care steps will extend the life of your accessories. Leather can last a lifetime if properly cared for and loved!
Will you re-sock Sold Out items?
We restock popular items on a monthly basis. There are a few JAKIMAC items that are one of a kind and will not be restocked. If this is the case, it is listed in the prodcut description.
What forms of payment do you accept?
We accept the major credit cards: Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.
How secure is this store?
All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.
Do you offer wholesale pricing?
Yes. Linesheets are available upon request. Once a wholesale account is established, orders can be placed through this website with a personalized passcode. Please contact us and include your business details in your message.
What is your exchange / return policy?
Customer satisfaction is of the utmost importance to us. Unworn accessories can be returned within 14 days of delivery with all tags and packaging materials. Returns must include a copy of our delivery packing slip. If a product is defective, it will be exchanged for a new product at no additional charge. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the item using a delivery service that insures you for the value of the goods. The cost of returning the item to JAKIMAC is your responsibility.
How long will delivery of my order take?
Domestic orders are typically delivered within 3-5 business days. International orders are typically delivered within 1-2 weeks, depending upon the destination and customs processing. You will be provided with a tracking number for your order.
How much does shipping cost?
Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".
Do you ship internationally?
Yes. We ship worldwide. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.
If you have further questions, please feel free to contact us.